PRIVACY POLICY

Welcome to our website! The security and privacy of your data are extremely important to us. In this Privacy Policy, we will explain how we collect, process, and use your data when you fill out our contact form.

Contents:

1. Who are we?
2. What data do we collect and why?
3. How do we process your data?
4. Legal basis for data processing
5. Who do we share your data with?
6. How do we protect your data?
7. How long do we keep your data?
8. Your rights
9. How can you exercise your rights?
10. Cookies
11. PHP Sessions
12. Changes to this privacy policy
13. Contact information

1. Who are we?

We are Pitanja i Odgovori d.o.o., and our mission is to provide you with timely answers to all your questions. To achieve this, we use the data you share with us through our contact form. If you have any questions about this Privacy Policy, feel free to contact us via our email address: consulting@pitanjaiodgovori.hr

2. What data do we collect and why?

When you fill out our contact form, we collect the following data:

• Name and Surname: We use this to address you and personalize our response.
• Email address: We use it to send a response to your inquiry.
• Message: Your inquiry or comment helps us understand your needs and provide you with an adequate response.

3. How do we process your data?

The data you submit through the contact form is sent via the SMTP protocol (using our cPanel email system) to our email address consulting@pitanjaiodgovori.hr. This process ensures secure information transmission and guarantees that your data reaches us safely.

4. Legal basis for data processing

We process your data solely with your consent, which you provide when filling out and submitting the contact form. By doing so, you agree that we use your data only for the purposes outlined in this Privacy Policy.

5. Who do we share your data with?

The data you submit will not be shared with third parties, unless required by law or necessary to protect our rights. Data is processed internally by our team to provide you with the best possible response.

6. How do we protect your data?

We use appropriate technical and organizational measures to protect your data. Data is transmitted via secure SMTP protocols, and our cPanel system implements security measures to prevent unauthorized access, loss, or misuse of data.

7. How long do we keep your data?

We retain your data only for as long as necessary to fulfill the purpose for which it was collected. Typically, data is stored for the duration of communication related to your inquiry. Once the communication is complete, your data is deleted unless there are legal reasons to retain it for a longer period.

8. Your rights

Regarding your personal data, you have the following rights:

• Right of access: You have the right to know what data we process about you.
• Right to rectification: If you believe the data is incorrect or incomplete, you have the right to request its correction.
• Right to erasure: You have the right to request the deletion of your data unless there are legal reasons to retain it.
• Right to restrict processing: You have the right to request that we restrict the processing of your data in certain circumstances.
• Right to object: You can object to the processing of your data at any time.

9. How can you exercise your rights?

If you wish to exercise any of your rights, you can contact us via:

• Email address: consulting@pitanjaiodgovori.hr
• Phone: +385 91 4804 510

If you have any questions or complaints regarding the processing of your data, feel free to contact us. You also have the right to file a complaint with the supervisory authority (Agency for Personal Data Protection - AZOP).

10. Cookies

Our website currently does not use cookies to collect data about you. If we ever decide to use cookies, we will update this Privacy Policy and ensure you are informed about it.

11. PHP Sessions

Our website uses PHP sessions to store temporary user data during your visit. Sessions help us maintain your settings and data as you navigate through the site. Sessions automatically close after a certain period of inactivity or when you leave the site. All information stored in sessions is temporary, and we do not retain it after you finish using the website.

12. Changes to this privacy policy

We reserve the right to modify this Privacy Policy whenever necessary. All changes will be posted on this page so that you are always aware of what data we collect, how we use it, and under what conditions we share it.

13. Contact information

If you have any questions or need further information, feel free to contact us at consulting@pitanjaiodgovori.hr. Thank you for trusting us and for your interest in the security of your personal data!